Shipping and returns

How much are the shipping costs?

The cost of shipping varies depending on the location, below is the cost for:

Portugal (mainland and islands) - €3.90 / Free shipping on purchases over €50

European Union - €7.7

Angola- €9.29

Brazil- €9.48

United States of America (USA) – €11.26

United Kingdom – €7.89

Switzerland- €7.83

How long does it take for my order to arrive?

Orders to Portugal are sent via Express Mail, which takes 2 working days to arrive after dispatch.

The production time is considerable, taking a maximum of 5 working days for the piece to be created.

In relation to shipments outside of Portugal, shipping times may vary but we expect the order to be delivered in less than 5 working days.

Is there any cost to exchange the product?

Yes, exchange costs are equivalent to the cost charged for shipping on orders, €3.9.

In order for this exchange to take place, the customer will have to be responsible for shipping to the company's address and subsequently pay the shipping costs for the exchange to be completed.

Can I make a return?

Yes you can. These are the steps:

-Send email to

-Indicate the order number

-Reason for return

For the return to be approved, you must send the email within 15 days of receiving the order.

When and how will I receive my refund?

When the return is received, we carry out quality control and return the money using the same payment method you used, unless you prefer a voucher. The time it takes for the refund to appear on your bank statement depends on your bank. If you have any questions, please contact us via email at